scale up or down as you grow

An old phone system costs more than the line rental.

Ageing PBX hardware, per-minute billing, and rigid line rentals quietly drain budget every month — and the moment you open a new branch or add a team, the whole thing struggles to keep up. Most businesses only discover how inflexible their phone system is when they try to change it.

Kinetix Telephony is a managed alternative built on modern IP voice. Choose the deployment that suits you — cloud, on-site, or hosted — pay per user instead of per surprise, and scale up or down as you grow. We design it, port your numbers, integrate it with your business tools, and support it end-to-end, so your team simply makes and takes calls.

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DEPLOYMENT MODELS

Cloud PBX — a dedicated instance in the cloud

A dedicated, fully cloud-hosted PBX tuned to your business, with enterprise-grade security, advanced call management, and a dedicated project manager for onboarding. Best for businesses that want a tailored system with no hardware to own or maintain.

On-Site PBX — on-premise control

A PBX that lives in your own server room or comms cabinet, giving you local control over your voice environment. Ideal where compliance, latency, or existing infrastructure makes keeping the system on-premise the right call.

Hosted PBX — pay per user, fully managed

A fully hosted and managed phone system with flexible per-user pricing — no hardware, no maintenance, and the freedom to scale up or down as your business changes. Best for simplicity and predictable monthly costs.

WHAT'S INCLUDED

Kinetix Managed Voice (SIP)

IP-enabled voice from Kinetix Connect — terminate inbound and outbound calls at high quality and competitive rates, with call routing, conferencing, and analytics built in. Designed for real cost savings and smooth multi-branch deployments.

Hosted PBX (Pay Per User)

A fully hosted, fully managed phone system with per-user pricing and no hardware to maintain. Crystal-clear calls, advanced features, and easy integration with your existing CRM and business tools.

Dedicated Cloud PBX

A dedicated cloud instance fine-tuned to your requirements, with enterprise-grade security, advanced call management, and priority support. Includes onboarding with a dedicated project manager, team training, 24/7 monitoring, and detailed reporting.

Contact Centre Solution

Unify voice, email, and chat, route every customer to the right agent, and give your team real-time data and performance insights. Scales with your business and integrates with your existing CRM and tools.

Omnichannel Solution

Connect voice, email, chat, and social in a single platform for consistent customer interactions, real-time journey visibility, and intelligent routing — with the analytics to keep improving. Built to grow with your business.

Hospitality Solution

Telephony built for hotels, resorts, casinos, and spas — personalised guest messaging and routing, PMS integration for room assignments and billing, and advanced call management for effortless service delivery.

HOW IT WORKS

1

We assess your communication needs

We map your current setup, call volumes, user count, branches, and integration needs. This baseline shapes the right deployment model and the solution mix for your business.

2

We design, port, and configure

We design your system, port your existing numbers, configure routing and features, and integrate with your CRM and business tools — with a dedicated project manager on cloud and on-site builds.

3

We deploy and support

We go live with minimal disruption, train your team, and back it with ongoing monitoring and support. Log a telephony request any time through Client Support — one contact for the whole system.

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Single Partner Solution

WHY KINETIX

Ready to modernise your phone system?

Talk to a Kinetix telephony specialist about how your business communicates today. We’ll recommend the right deployment — cloud, on-site, or hosted — size it to your users, and show you what it would cost and save.

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