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Log a Printing Service Request

To log a service call for your device, kindly complete and submit the form.

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Order Consumables

To order consumables for your device, kindly complete and submit the form.

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Telephony or Internet Support

For telephony or internet support please contact support@kinetixgroup.co.za or phone us on 087 230 8740.

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Start your journey with us

Ready to Take the Next Step?

At Kinetix, we prioritise customer service above all else. Our team is dedicated to understanding your unique needs and providing the support you require.

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I Am Already a Client

We Live & Breathe Customer Service

With four strategic locations and dedicated online support, Kinetix is equipped to deliver fast, reliable service across our entire operation. Our customer-first approach and high service standards ensure you’re always supported—whether in person or online.

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Professionally trained technicians at your service

The division specializes in skills that encompass all functions of multifunctional devices (MFDs), printers and production printing devices.

The Technical Services division launched its Centre for Technical Excellence in April 2009, which serves as a training centre and houses the company’s specialized repair workshop.

The centre boasts three modern well equipped training rooms as well as a demonstration area. Trainers at the centre have been instructed and approved by Konica Minolta Japan for retraining.

All client engineers/technicians participate in an e-learning programme which is managed by Konica Minolta Japan and recognized worldwide.

Currently all of Kinetix Technologies engineers/technicians have passed the Associate and Professional level training, with the goal of attaining Expert and Master level in the future. The company already has a number of recipients of the Konica Minolta Colour Master Diploma within its ranks, of which there are only a handful worldwide.

FAQs

Questions & Answers

Have questions? We’re here to help! Below you’ll find answers to some of the most common queries about Kinetix, our services, and how we work. If you don’t find what you’re looking for, feel free to reach out — we’re always happy to assist.

Kinetix Group provides a comprehensive suite of solutions, including telephony, office automation, printing, connectivity, cloud services, and software development. Our offerings are tailored to enhance business efficiency and productivity.

Our dedicated support team is available to assist with any telephony-related issues. You can reach out via our support channels listed on our contact page.

Yes, Kinetix Office Technologies provides Managed Print Services (MPS) that optimize your printing infrastructure, reduce costs, and improve document security

Kinetix Connect offers a range of internet connectivity options, including fiber and wireless solutions, tailored to meet your business needs.

Absolutely. Kinetix Software Services specializes in custom software solutions, including application development, document management, and workflow automation.

We have offices in Centurion (Head Office), Johannesburg, Cape Town, and Durban, allowing us to service clients across South Africa effectively.

Kinetix is committed to exceptional customer service, backed by Service Level Agreements (SLAs) and a proactive approach to maintenance and support.

Yes, we offer comprehensive training and support to ensure your team can effectively utilize our solutions, maximizing your investment.

You can contact us through our website's contact form or reach out directly via phone or email to discuss your requirements and obtain a tailored quote.

Kinetix serves a diverse range of industries, including corporate, education, healthcare, and government sectors, providing customized solutions to meet specific operational needs.

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PTA Head Office

Kinetix House, 1 Pieter Street, Highveld Techno Park, Centurion

Durban

Unit 2, 6 Jameson Drive, Riverside Business Park, Durban North, 74 Mhlangana Road, Avoca, Durban

Johannesburg

Little Fourways Office Park, 1st Floor, Block C, 1 Leslie Ave, Cnr, Winnie Mandela Dr, Fourways, Sandton

Cape Town

Unit 26 Bellray Business Park, 5 Ampere Street, Stikland Industrial, Cape Town